While the TSA Security Checkpoint opens at 4:00 am, the terminal is open 24 hours per day.
Jacksonville International Airport (JAX) has a variety of amenities and services located both pre and post security. Free in-terminal wifi, live entertainment and galleries highlighting the region’s many assets and artists are featured throughout the terminal.
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Airport Amenities and Services
While the terminal is open 24 hours per day, the Transportation Security Administration (TSA) security screening area typically opens one hour before the first departure.
Jacksonville International Airport (JAX) has a variety of amenities and services located both pre and post security. Live entertainment and art galleries are another way to enjoy your time. Other airport services include:
Location: Pre-security past ticketing, Post-security and Baggage Claim
Comfort Zone Spa
Some rest and relaxation for the weary traveler.
Location: Concourse A
Hours: 8:00 am – 7:00 pm
Delta Sky Club
Your favorite destination between destinations.
Hours: 7:00 am – 7:00 pm
Pet Paradise (Boarding)
Providing your pet with the ultimate vacation.
Location: 14272 Pecan Park Rd, Jacksonville, FL 32218
Hours: 6:30 am – 7:00 pm
Pet Relief area
Location: Outside of Baggage Claim
Location: Baggage Claim, Daily and Hourly Garages
Tony’s Shoe Shine
Help on the Home Front
Location: Baggage Claim
Hours: 8 a.m. – 8 p.m. - Starting January 2023
JAX does not offer currency exchange services.
Location: Center Courtyard, baggage claim, pre and post security
Location: Post-security Food Court area
Location: Pre-security Central Courtyard state
Hours: 11:00 am – 4:00 pm
Location: Pre-security courtyard
Hours: Staffed by volunteers from 5:00 am - 6:00 pm
Staffed by volunteers from 9:00 am – 10:00 pm
Free wifi is available throughout the terminal.
Lost & Found
If you lost an item on the aircraft or in the gate seating area, please contact your airline's Lost & Found Department:
* Delta AirLines
* Spirit Airlines
If you lost an item in your rental vehicle, please contact your rental car agency’s lost and found office:
If you lost an item at the security checkpoint, please call The TSA’s Lost and Found Office at 904-380-4069.
If you lost an item in the terminal, please contact the JAA's Lost & Found Office at (904) 741-2022 or send us an e-mail with:
* Name and contact information, including phone number and address
* Detailed description of the missing item(s), including whether the item was in a box, bag or container
* Date and approximate location where the item(s) was lost