The Jacksonville International Airport, which the London Observer recently called one of the four best airports in the world at using art to enhance travelers experiences, has a new exhibit featuring two local artists.
Work by Robert Coca-nougher, a professor of art and design at the University of North Florida, and Annelies Dykgraaf, a founding member of the Art Center Cooperative in downtown Jacksonville, will be on display at the airport through March 21.
The top four airports at using art are Seoul Airport in South Korea, Heathrow Airport in London, Schipoul Airport in Amsterdam and the JIA, the Observer said.
March 6, 2019
The Airports Council International (ACI), the trade association ofthe world’s airports, announced the winners of the 2018 Airport Service Quality(ASQ) Awards and JAX Airport ranked among the best North American Airports for customersatisfaction.
“Despite challenges brought on by record growth, the JAX airport communityincreased efforts to deliver world-class service to more passengers than anyyear in our history,” Jacksonville Aviation Authority CEO Mark VanLoh said.“Looking toward the future, we believe ongoing facility upgrades will ensurecontinued customer satisfaction.”
The ASQ program is unique asthe airport industry’s only global benchmarking program measuring overallsatisfaction of passengers at the airport. The statistically-valid survey ofpassengers covers over 30 areas of the customer service experience includingcheck-in, security, wayfinding, food & beverage, cleanliness, and more. Theresulting database allows for a comprehensive analysis of the customer serviceexperience at each participating airport.
2018 ASQ results place ASQAwards winners among the world’s best airports for the quality of theircustomer service experience.
JAX shares the award for the NorthAmerican airports serving 5-15 million annual passengers with Indianapolis and SanAntonio.