Ground Transportation

At JIA, all ground transportation services -- including rental car agencies, taxi and limousine services - are located on the lower level of the terminal building adjacent to baggage claim.

On-Airport Car Rental
Company Name Phone Number
Alamo/National Car Rental (904) 240-3288
Avis Rent-A-Car (904) 741-2327
Budget Rent-A-Car (904) 741-9910 or
(800) 527-0700
Dollar Rent-A-Car (800) 800-4000
Enterprise Rent-A-Car (904) 741-6390
Hertz Rent-A-Car (904) 741-2151
Thrifty Rent-A-Car (800) 847-4389

Rental Car Return
To return an on-airport rental car, drive directly into the ground floor of the parking garage, which is adjacent to the terminal building.

Taxi / Limousine / Shuttle Service

Safety Advisory

Ignore offers of ground transportation from solicitors inside the terminal building.  While these solicitors may look official, they are not authorized to solicit passengers. 

For Ground Transportation assistance upon arrival at JAX, please go directly to our Taxi, Limousine and Shared-Ride Booths located on the Lower Level outside Baggage Claim.  No reservations are required for arriving passengers.

Gator City Taxi
(904) 999-9999

Shuttle Service SuperShuttle - 1-800-BlueVan (800-258-3826)
Online Reservations -
Executive Sedan & SUV Service
ExecuCar - 1-800-410-4444
Online Reservations -

Off-Airport Ground Transportation Providers

Passengers may also elect to use off-airport ground transportation providers who are authorized to operate at the Airport on a pre-arranged basis only. Arrangements for Off-Airport Ground Transportation services must be pre-arranged.

All authorized Off-Airport Ground Transportation Providers must pick up passengers in our Ground Transportation Area. Off-Airport Ground Transportation Providers picking up in the Hourly Garage or on the public curb is prohibited.

For a list of the Off-Airport Ground Transportation Providers currently authorized to operate at the Airport on a pre-arranged basis, click here.

Hotel Shuttle Service
Check with your hotel for details.

Parking Shuttle Service
FREE shuttle service to and from the terminal 24/7, approximately every 15 minutes in the Economy Lots and Daily Service Lot.

Valet Parking
No Reservations Required! Simply drop off your car at the Valet Parking booth located curbside on the Departure Level. Look for the Valet signs.

For more information, call Standard Parking at 904-741-3900.

Other Ground Transportation

AirJTA: Fast - Convenient – Easy
The Jacksonville Transportation Authority (JTA) operates regular bus service between the airport, River City Marketplace, and downtown.For more information, call the JTA at (904) 630-3100, or visit JTA's website at to plan your trip.